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Jewelers Studio
103 West Hillcrest St, Altamonte Springs, FL 32714
Fine cubic zirconia jewelry for over 30
years.
Toll Free Orders:
1(800)
472-1260
(407) 331-GOLD
(407)-331-4653)
FAX: (407) 331-7313
E-mail: info@e14k.com
To make an on-line order/payment on an item
on our Secure Server.
For Phone Orders, call our Toll-free number: 1(800) 472-1260
(Store/Phone hours are: Mon - Fri, 10:00-6:00 EST)
Credit Card Orders can also be sent by Fax (407)
331-7313 (24 hours) or
Click Here to Print or
an order form
M.O. & Checks please send to the address at the
bottom of this page
Personal Checks- allow 3 weeks for mail, check clearance, & return shipping.
References
/ eBay feedback
1000+ Positive Feedback
Actual customer comments maintained by eBay
UPS Package Tracking 
For information & jewelry featuring
"Moissanite" gemstone jewelry,
Please visit our website: www.MoissaniteJewelry.com
We are an internet
and mail order facility located 8 miles north of Orlando, Florida. Although we
specialize in Custom Designing we offer a full range of services including:
Fine Jewelry in 14k Gold & Sterling Silver, Custom Work, Design,
Casting & Wax modeling. We are a small family business & give all
orders our personal attention, both in processing the order & in
hand-finishing & inspecting all items! We have been in business for over 30
Years ! Thanks for visiting us!!!
Most items noted as "in stock" & auction items are
normally available immediately & shipped within 24 hours. Sizing & other
special requests may take another 2-5 days. Unless specified, items are usually
only in stock in the pictured / advertised color & size. Other colors
& styles are made to order and may take 1-3 weeks for manufacture (+Shipping
time). Personal checks allow a minimum of 3 weeks for mail, check clearance
& return shipping. All shipping is UPS, UPS will not deliver to P.O. boxes!
All items are insured. Unless otherwise specified most rings are: Ladies Size 6,
Mens Size 10... 14k Sizing charges are $10 (with-in 2 sizes) Platinum $20.
Florida residents add 7% sales tax.
RETURNS
Stock items are returnable (less shipping & sizing charges).
Returns must be authorized within 7 days and shipped back to us promptly. Sized
rings will be charged a 10% restocking / resizing fee. Items not returned in new,
(un-worn) condition will be charged $10.00 cleaning, polishing, restocking fees.
If you have doubts about the suitability of an item, please order it in the
stock or "no preference" size. All items can easily be sized by a
local jeweler. Returns must be authorized within 7 days from the
time you receive your package (we will issue an authorization number upon
request). Late returns may also be subject to restocking fees. Orders/returns
for multiple items may be subject to restocking fees. Mounted or sized Platinum
rings are not returnable. Special orders & custom jobs are not
returnable.
EXCHANGES
Stock items are exchangeable (less shipping & sizing charges).
Exchanges must be authorized within 7 days and shipped back to us promptly.
Exchanged items are not subject to the 10% restocking fee on sized items.
Items not returned in new, (un-worn) condition will be charged $10.00
cleaning, polishing, fees. Late exchanges may also be subject to restocking
fees.
SPECIAL ORDERS / PLATINUM
Mounted or sized Platinum rings are not returnable.
Special orders & custom jobs are not returnable, however if there are
any defects to the item we will gladly repair or replace the item at our
expense. These items cannot be taken back for a refund.
STONES WARRANTY
Our Russian CZs are covered by a Lifetime Guarantee to retain
their original brilliance and luster and against cracking or chipping under
normal wear. In the unlikely event this should ever happen, Jewelers Studio will
provide a replacement gem at no charge to the original purchaser.
SHIPPING
Most in stock items are processed & shipped
within 24 hours. Items that require sizing or any special requests can take
another 2-5 days, although sizing is usually done in 1-2 days. Occasional items
in other than standard finger sizes or gold color can take longer. Many
platinum items can take 2-4 weeks. If you need an item for a specific date or
occasion please let us know & we'll make every effort to to have it for
you on time (be sure to choose an appropriate
shipping option to meet your time frame).
Standard shipping in the continental USA is via UPS which takes 3-5
business days depending on your distance from Florida. We need a physical
address for shipping, UPS does not ship to PO Boxes. Upgrading shipping options
are available during "check out". Once
your purchased items are shipped, a UPS tracking number will be sent to you via
e-mail.
UPS Package Tracking
and Ground Transit Time Map
Alaska, Hawaii, Puerto Rico, & APO are
shipped out once a week & take 2-3 more days for delivery.
International orders may
have local taxes, duties, & customs fees, which may be collected upon
delivery. We recommend you check with
local customs to determine the fees.
International packages are shipped out once every 2 weeks & can take
another week-10 days for delivery.
Lost/Late Packages:
To insure that you will receive your product on time, please be sure to provide
us with a correct "ship to" address. Please double and triple
check your shipping address before you complete and finalize your purchase.
We cannot be held responsible for delays incurred by UPS as it is beyond our
control.
Incorrect or Invalid Address:
Packages lost due to incorrect address information are the responsibility of the
customer. We cannot be held responsible for lost packages due to incorrect
address information.
There is a $10.00 UPS service charge for packages that have had address changes.
If a shipment is returned to us due to wrong or invalid address, we will make
every effort to contact you and arrange for a subsequent shipment, to a
corrected address. Such shipments will be subject to additional shipping
and handling charges.
Some items- special order & custom items,
non-refundable items, items over $500, etc. may require pre-payment by check
or certified funds and/or an order form with the cardholders signature and/or a
copy or imprint of the credit card.
CZ info
| New & Custom | CZ
Jewelry | Antique | Necklace/Earring
| Bracelets | Platinum
| Loose Stones | eJewelry |